Privacy
Donor Data Privacy Notice & Consent
Everlasting Hope respects donor privacy and processes personal information in accordance with applicable Philippine privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
1. Information We May Collect
Everlasting Hope may collect information reasonably necessary to process a donation, such as the donor's name, contact details, donation amount and date, payment or transaction reference information, selected campaign or beneficiary, and other information voluntarily provided by the donor. Everlasting Hope should not request passwords, PINs, CVVs, or online banking credentials.
2. Purposes of Processing
Personal information may be processed to receive and verify donations, issue confirmations or acknowledgments, maintain accounting and donation records, respond to inquiries, prevent fraud or unauthorized transactions, administer fundraising campaigns, and comply with applicable legal, accounting, auditing, and regulatory requirements.
3. Sharing of Information
Everlasting Hope will not sell donor personal information. Information may be disclosed when reasonably necessary to authorized personnel or service providers such as payment processors, banks, accounting or technology providers, auditors, and government authorities when required by law.
4. Data Protection and Retention
Reasonable organizational, physical, and technical safeguards will be used to protect donor information against unauthorized access, disclosure, alteration, loss, or misuse. Information will be retained only for as long as reasonably necessary for its stated purpose or as required by applicable law, after which it will be securely disposed of or anonymized when appropriate.
5. Donor Rights
Subject to applicable law, donors may exercise their rights regarding their personal data, including access and correction and other rights provided under the Data Privacy Act. Privacy requests may be directed to Everlasting Hope through its designated privacy contact.
6. Optional Communications
Consent to receive future fundraising, program, or promotional updates should be optional and separate from the consent necessary to process a donation. Refusing optional communications will not prevent a person from donating.
